Refund policy

Refund Policy
To request a refund or replacement, please send an email to Laura Eddington at littlebumble@hotmail.com within 14 days of purchase.
Returns and Exchanges
As our products are used on food items we cannot offer returns or exchanges. We only refund or replace defective or damaged products.
Faulty Goods
To organise a refund or replacement of faulty goods please supply proof of purchase and a description and/or photo (at our request) of the fault. In some cases we may need faulty goods to be returned to us for further inspection. We will either replace or refund the faulty item.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at littlebumble@hotmail.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Shipping
To return your product, you should mail your product to the Little Bumble Studio in Drouin. Email littlebumble@hotmail.com to be issued the return shipping address.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your replacement product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.